Delayed baggage? What happens now
Please report your delayed baggage immediately online or to baggage tracing at the airport.
Report delayed baggage
You can check the status of your baggage online using your reference number. Here you can also subscribe to baggage status updates.
Access baggage status page
Damaged baggage? What happens now
Please report your damaged baggage immediately online or to baggage tracing at the airport so that we can deal with your concern as quickly as possible.
Report damaged baggage online up to three days after your flight.
Further information regarding baggage
For further information regarding baggage, please check the website of our partner Lufthansa.
![Suitcases at the Lost and Found counter](/media/_processed_/0/a/csm_Gepaeck_schaden_oder_fehlt_973f982097.jpg)