Delayed baggage? What happens now

Please report your delayed baggage immediately online or to baggage tracing at the airport.
Report delayed baggage

You can check the status of your baggage online using your reference number. Here you can also subscribe to baggage status updates.
Access baggage status page

Damaged baggage? What happens now

Please report your damaged baggage immediately online or to baggage tracing at the airport so that we can deal with your concern as quickly as possible.
Report damaged baggage online up to three days after your flight.

Further information regarding baggage

For further information regarding baggage, please check the website of our partner Lufthansa.