Customer service & contact

How can we help you? For questions and requests, praise and complaints - we are available for you.

Do you need help?

Answers, services, and contact details can be found on the page of our partner Lufthansa.

Help & Contact

 

You want to send us feedback, suggestions or criticism?

Feedback and further contact forms can be found on the page of our partner Lufthansa.

Feedback

You would like to reach us by phone?

If you have any questions or requests, our colleagues can be reached:

From Germany:
+49 (0) 800 42 83 292

(08:00 a.m. - 10:00 p.m. CET)

From abroad:
+49 69 86798129

(08:00 a.m. - 10:00 p.m. CET)

Your telephone provider's international rates and local landline charges apply